Privacy Policy

Last Updated: 30th August 2024

Welcome to BitNest, a videography and video editing service provider based in the UK. We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you use our services.

• Personal Information: When you contact us, book our services, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and postal address.
• Payment Information: We may collect payment details such as credit/debit card numbers or bank account information for processing payments. This data is processed securely by third-party payment processors.
• Media Files: As part of our videography and editing services, we collect and store video footage, photos, and other media files you provide to us.
• Website Usage Data: We may collect information on how you interact with our website, including IP addresses, browser type, referring URLs, and pages visited. This helps us improve our website and services.

• Service Provision: We use your personal and media information to provide our videography and video editing services, including project management, communication, and delivery of final products.
• Payments: We process payment information to manage billing and fulfill our contractual obligations.
• Marketing: With your consent, we may use your contact information to send you updates, promotional materials, and newsletters. You can opt-out at any time.
• Legal Compliance: We may use your information to comply with legal obligations, such as tax reporting or responding to legal requests.

• Service Providers: We may share your data with third-party service providers who assist us with payment processing, website hosting, and other essential business functions. These providers are bound by confidentiality agreements and data protection regulations.
• Legal Obligations: We may disclose your information if required by law, or if we believe such action is necessary to protect our rights, property, or safety.

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You can ask us to correct any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal data, subject to certain legal restrictions.
• Objection: You can object to the processing of your data for marketing purposes.
• Data Portability: You have the right to request the transfer of your personal data to another service provider.

To exercise any of these rights, please contact us at info@bitnest.co.uk

Our website uses cookies to enhance your browsing experience, analyse website traffic, and personalise content. You can manage your cookie preferences through your browser settings.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@bitnest.co.uk